Vision: Invest with knowledge & safety.
Mission: Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.
1. Investor can lodge complaint/grievance against Research Analyst in the following ways:
Mode of filing the complaint with research analyst โ In case of any grievance / complaint, an investor may approach the concerned Research Analyst who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance. Investor may visit RA's grievance redressal page available on website: grievance redressal page, or call us on 9752053032 or email at: support@smartgoal.in.
Mode of filing the complaint on SCORES or with Research Analyst Administration and Supervisory Body (RAASB):
2. If the Investor is not satisfied with the resolution provided by the Market Participants, then the Investor has the option to file the complaint/grievance on the SMARTODR platform for its resolution through online conciliation or arbitration. ODR Portal: https://smartodr.in/
With regard to physical complaints, investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, 'G' Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051.
| Sr. No. | Received from | Pending at the end of last month | Received | Resolved | Total Pending | Pending Complaints > 3 Months | Average Resolution time (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
| Sr. No. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | September, 2026 | 0 | 0 | 0 | 0 |
| 2 | August, 2026 | 0 | 0 | 0 | 0 |
| 3 | July, 2026 | 0 | 0 | 0 | 0 |
| 4 | June, 2026 | 0 | 0 | 0 | 0 |
| 5 | May, 2026 | 0 | 0 | 0 | 0 |
| 6 | April, 2026 | 0 | 0 | 0 | 0 |
| 7 | March, 2026 | 0 | 0 | 0 | 0 |
| 8 | February, 2026 | 0 | 0 | 0 | 0 |
| 9 | January, 2026 | 0 | 0 | 0 | 0 |
| 10 | December, 2025 | 0 | 0 | 0 | 0 |
| 11 | November, 2025 | 0 | 0 | 0 | 0 |
| 12 | October, 2025 | 0 | 0 | 0 | 0 |
| 13 | September, 2025 | 0 | 0 | 0 | 0 |
| 14 | August, 2025 | 0 | 0 | 0 | 0 |
| 15 | July, 2025 | 0 | 0 | 0 | 0 |
| 16 | June, 2025 | 0 | 0 | 0 | 0 |
| 17 | May, 2025 | 0 | 0 | 0 | 0 |
| 18 | April, 2025 | 0 | 0 | 0 | 0 |
| 19 | March, 2025 | 0 | 0 | 0 | 0 |
| 20 | February, 2025 | 0 | 3 | 3 | 0 |
| 21 | January, 2025 | 0 | 0 | 0 | 0 |
| 22 | December, 2024 | 0 | 0 | 0 | 0 |
| 23 | November, 2024 | 0 | 0 | 0 | 0 |
| 24 | October, 2024 | 0 | 0 | 0 | 0 |
| 25 | September, 2024 | 0 | 0 | 0 | 0 |
| 26 | August, 2024 | 0 | 0 | 0 | 0 |
| 27 | July, 2024 | 0 | 0 | 0 | 0 |
| 28 | June, 2024 | 0 | 0 | 0 | 0 |
| 29 | May, 2024 | 0 | 0 | 0 | 0 |
| 30 | April, 2024 | 0 | 0 | 0 | 0 |
| 31 | March, 2024 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 3 | 3 | 0 |
*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.
| Sr. No. | Year | Carried forward from previous year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | 2026 - 2027 | 0 | 0 | 0 | 0 |
| 2 | 2025 - 2026 | 0 | 0 | 0 | 0 |
| 3 | 2024 - 2025 | 0 | 3 | 3 | 0 |
| 4 | 2023 - 2024 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 3 | 3 | 0 |
*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year. Year 2026 - 2027 is up to the month ending September, 2026.
| Sr. No. | Financial Year | Audit Type | Compliance Audit Status | Remarks, if any |
|---|---|---|---|---|
| 1 | 2023 - 2024 | Annual | Conducted | Nil |
| 2 | 2024 - 2025 | Annual | Conducted | Nil |
| 3 | 2025 - 2026 | Annual | Conducted | Nil |
| 4 | 2026 - 2027 | Annual | Planned | Nil |
SEBI registered research analyst details:
Registered name: Pradeep Sagore, proprietor of Smartgoal Research
Type of registration: individual
Registration number: INH000015765
Validity: March 22, 2024 โ March 21, 2029
Website: www.smartgoal.in
If you have a grievance, you can reach out to our Support Team for assistance.
| Details of designation | Contact Person Name | Address | Contact No. | Email-ID | Working hours |
|---|---|---|---|---|---|
| Customer Care | Ms. Baisakhi Biswal | Current Address: Office No. 609, 6th Floor, Cliffton Corporate, Indore - 452010 Old Address: 302 Vidyapati Building, 3rd Floor, 17 Race Course Road, Opp. Basketball Complex, Indore - 452001 | 9752053032 | support@smartgoal.in | Mon-Fri 10 AM โ 05 PM (Holidays off) |
| Head of Customer Care | Ms. Baisakhi Biswal | Current Address: Office No. 609, 6th Floor, Cliffton Corporate, Indore - 452010 Old Address: 302 Vidyapati Building, 3rd Floor, 17 Race Course Road, Opp. Basketball Complex, Indore - 452001 | 9752053032 | support@smartgoal.in | Mon-Fri 10 AM โ 05 PM (Holidays off) |
| Compliance Officer | Mr. Pradeep Sagore | Current Address: Office No. 609, 6th Floor, Cliffton Corporate, Indore - 452010 Old Address: 302 Vidyapati Building, 3rd Floor, 17 Race Course Road, Opp. Basketball Complex, Indore - 452001 | 7000400740 | support@smartgoal.in | Mon-Fri 10 AM โ 05 PM (Holidays off) |
| CEO | Mr. Pradeep Sagore | Current Address: Office No. 609, 6th Floor, Cliffton Corporate, Indore - 452010 Old Address: 302 Vidyapati Building, 3rd Floor, 17 Race Course Road, Opp. Basketball Complex, Indore - 452001 | 7000400740 | support@smartgoal.in | Mon-Fri 10 AM โ 05 PM (Holidays off) |
| Principal Officer | Mr. Pradeep Sagore | Current Address: Office No. 609, 6th Floor, Cliffton Corporate, Indore - 452010 Old Address: 302 Vidyapati Building, 3rd Floor, 17 Race Course Road, Opp. Basketball Complex, Indore - 452001 | 7000400740 | support@smartgoal.in | Mon-Fri 10 AM โ 05 PM (Holidays off) |
The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI.
Please note that our support team is unavailable on Saturdays, Sundays, and public holidays. However, if you wish to reach out to us, you can contact our customer support at support@smartgoal.in.
SCORES Portal: https://scores.sebi.gov.in/
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal: https://smartodr.in/
Registration granted by SEBI, and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
Investment in securities market are subject to market risks. Read all the related documents carefully before investing.
The securities quoted are for illustration only and are not recommendatory.
Please note that past performance is not a reliable indicator of future performance.
SEBI REGISTRATION NO.: INH000015765
GST NUMBER: 23ECYPS9281R1Z1
We pursue in conducting in-depth market research and analysis for our clients to help them make more informed business decisions. Mr. Pradeep Sagore is founder and proprietor of Smartgoal Research. He is a SEBI-registered research analyst. Smartgoal Research adheres to all the guidelines to ensure that you always get proper service and support service.
Registered name: Pradeep Sagore, proprietor of Smartgoal Research
Type of registration: individual
Registration number: INH000015765
Validity: March 22, 2024 โ March 21, 2029
BSE ENLISTMENT NO. 6117
104,105, 1st Floor Satguru Parinay, Plot No. 5, Opp C-21 Mall, Nr. Pakiza, A.B. Road, Indore (M.P.) 452010
E-mail: sebi@sebi.gov.in
Toll Free Investor Helpline: 1800 22 7575
Register on SCORES portal. Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID. Benefits: Effective communication; Speedy redressal of the grievances. You can file complaints on SCORES through: https://scores.sebi.gov.in/scores/Welcome.html
The particulars given in this disclosure document have been prepared in accordance with SEBI (Research Analyst) Regulations, 2014.
The purpose of the document is to provide essential information about the research and recommendation services in a manner to assist and enable the prospective client in making an informed decision for engaging in research and recommendation services before investing.
For the purpose of this disclosure document, Research Analyst is Mr. Pradeep Sagore, proprietor of Smartgoal Research, (hereinafter referred as Research Analyst).
Research analyst is registered with SEBI as research analyst with registration number INH000015765. The firm got its registration on 22 March 2024 and is engaged in research and recommendation services. The focus of research entity is to provide research and recommendations services to the clients. Analyst aligns its interests with those of the client and seeks to provide the best suited services. Research Analyst has currently rented office premises.
Terms and conditions of research and recommendation services are detailed in the terms and conditions document. Please refer to the same for details.
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